Terms, Conditions & Privacy Policy
Effective Date: September 1, 2026
Last Updated: September 1, 2026
These Terms, Conditions & Privacy Policy (“Terms”) govern the use of this website and services provided by KLS Consulting LLC, doing business as KLS Car Wash (“KLS Car Wash,” “we,” “our,” or “us”), including the Dirty Dawg — Quitman and Rainmaker — Whitehouse car wash locations.
By accessing this website, purchasing a wash, entering or using a KLS Car Wash property, using car wash equipment, or otherwise using our services, you acknowledge these Terms to the extent permitted by applicable law.
CAR WASH USE AND CUSTOMER RESPONSIBILITY
Customers are responsible for determining whether their vehicle is suitable for the selected car wash equipment and for following all posted instructions, warning signs, clearance restrictions, employee directions, and equipment instructions.
Before using any automatic or self-service wash, customers are responsible for:
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Closing all windows, doors, sunroofs, trunks, hoods, and tailgates.
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Securing or removing loose items from truck beds and exterior areas.
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Retracting or removing antennas when appropriate.
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Turning off automatic windshield wipers.
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Securing mirrors and other movable exterior components when appropriate.
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Removing or securing magnetic signs, temporary accessories, and loose exterior items.
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Ensuring the vehicle is mechanically capable of safely entering and using the wash.
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Observing posted height, width, tire, and vehicle restrictions.
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Following all instructions regarding transmission, braking, steering, and vehicle operation.
Customers should not use equipment on a vehicle that has loose, damaged, cracked, rusted, previously repaired, improperly installed, or otherwise compromised components.
VEHICLE CONDITION, ACCESSORIES AND PRE-EXISTING DAMAGE
KLS Car Wash is not responsible, to the fullest extent permitted by law, for damage caused or contributed to by the condition of a vehicle rather than the proper operation of the car wash.
This may include damage involving:
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Loose or damaged trim
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Moldings and emblems
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Antennas
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Windshield wipers
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Mirrors
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Running boards
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Roof racks
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Bike racks
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Cargo carriers
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Bed covers
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Toolboxes
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Spoilers
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Bug shields
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Grilles
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License plate frames
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Tow hooks
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Trailer hitches
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Aftermarket lighting
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Aftermarket wheels or tires
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Oversized tires
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Modified suspension
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Aftermarket accessories
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Vehicle wraps, decals, graphics or protective films
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Previously damaged paint or clear coat
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Chipped, cracked or weakened glass
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Previously repaired body components
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Rust, corrosion or deterioration
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Loose or damaged convertible tops
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Non-factory or improperly installed equipment
Use of the wash with such items or conditions is at the customer's risk to the extent permitted by law.
AFTERMARKET AND MODIFIED VEHICLES
Vehicles containing non-factory equipment, modifications, aftermarket accessories, oversized components, custom bodywork, wraps, specialty finishes, lowered or raised suspension, or other alterations may not be compatible with standard car wash equipment.
The customer assumes responsibility for determining whether such modifications are suitable for the equipment being used.
KLS Car Wash reserves the right to refuse service to any vehicle that we reasonably believe could create a safety hazard or risk of damage to the vehicle, equipment, property, employees, customers, or others.
SELF-SERVICE EQUIPMENT
Self-service equipment may include high-pressure water, chemicals, hoses, wands, vacuums, moving components, and wet surfaces.
Customers must use equipment only for its intended purpose and according to all posted instructions.
Do not direct high-pressure spray toward people or animals. Customers should exercise particular caution around painted surfaces, damaged vehicle components, glass, convertible tops, decals, wraps, electrical components, and other areas susceptible to pressure or chemical exposure.
Customers are responsible for damage resulting from misuse of self-service equipment.
PERSONAL PROPERTY
Customers are responsible for personal property located in or around their vehicles.
To the fullest extent permitted by law, KLS Car Wash is not responsible for unattended, lost, misplaced, stolen, blown away, discarded, or damaged personal property unless liability is otherwise imposed by applicable law.
Customers should secure valuables and loose objects before using the facility.
SAFETY AND PREMISES CONDITIONS
Car wash facilities naturally involve water and may contain wet or slippery surfaces, hoses, curbs, drains, moving equipment, vehicles, cleaning chemicals, and other conditions normally associated with a car wash.
Customers and visitors must exercise reasonable care while on the premises.
Children must be appropriately supervised.
Customers must not enter restricted areas, equipment rooms, machinery areas, or other areas not intended for customer access.
ASSUMPTION OF INHERENT RISKS
By voluntarily using car wash equipment or entering areas associated with car wash operations, customers acknowledge and assume the ordinary and inherent risks associated with such activities, including risks associated with water, wet surfaces, moving vehicles, automated equipment, high-pressure equipment, hoses, cleaning products, and other ordinary car wash conditions.
IMPORTANT NOTICE — RELEASE REGARDING ORDINARY NEGLIGENCE
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS LEGAL RIGHTS.
TO THE FULLEST EXTENT PERMITTED BY TEXAS LAW, A CUSTOMER WHO KNOWINGLY AND VOLUNTARILY USES KLS CAR WASH SERVICES EXPRESSLY RELEASES KLS CONSULTING LLC, DOING BUSINESS AS KLS CAR WASH, AND ITS OWNERS, MEMBERS, MANAGERS, EMPLOYEES, AGENTS AND AFFILIATES FROM CLAIMS FOR VEHICLE OR OTHER PROPERTY DAMAGE CAUSED BY THE ORDINARY NEGLIGENCE OF KLS CAR WASH IN CONNECTION WITH THE NORMAL OPERATION OR USE OF CAR WASH EQUIPMENT OR SERVICES, EXCEPT TO THE EXTENT SUCH LIABILITY CANNOT LAWFULLY BE RELEASED OR LIMITED.
THIS PROVISION IS INTENDED TO EXPRESSLY INCLUDE CLAIMS ALLEGING THE ORDINARY NEGLIGENCE OF KLS CAR WASH.
This provision does not waive or limit liability for gross negligence, intentional misconduct, fraud, or any right or remedy that applicable law does not permit a consumer to waive.
DAMAGE OR INCIDENT REPORTING
If a customer believes a vehicle or other property was damaged while using our facility, the customer should report the incident to KLS Car Wash before leaving the property whenever reasonably possible.
Prompt reporting allows us to inspect the vehicle, preserve photographs or video when available, review equipment conditions, and investigate the circumstances.
A report of an incident does not constitute an admission of responsibility or liability by KLS Car Wash.
KLS Car Wash reserves the right to investigate any claim and request photographs, vehicle information, repair estimates, ownership information, prior damage information, or other documentation reasonably necessary to evaluate the claim.
VIDEO SURVEILLANCE
For security, safety, loss prevention, operational, and incident-investigation purposes, portions of KLS Car Wash properties may be monitored or recorded using video surveillance.
Surveillance recordings may be retained, reviewed, or disclosed when reasonably necessary for safety, security, investigation of incidents, legal compliance, insurance matters, protection of property, or law-enforcement purposes.
There should be no expectation of privacy in publicly accessible exterior or car-wash operating areas where surveillance is lawfully conducted.
EQUIPMENT AVAILABILITY
Individual bays, vacuums, automatic washes, payment systems, or other equipment may occasionally be unavailable because of maintenance, repair, weather, utility interruption, equipment malfunction, or circumstances outside our reasonable control.
Availability of equipment is not guaranteed.
WEATHER AND EVENTS OUTSIDE OUR CONTROL
KLS Car Wash is not responsible, to the extent permitted by law, for losses or delays arising from severe weather, freezing conditions, flooding, lightning, wind, utility outages, Internet or payment-processing outages, governmental action, vandalism, criminal activity, natural disasters, or other circumstances beyond our reasonable control.
WEBSITE INFORMATION
We attempt to keep information on etxcarwash.com accurate and current. However, operating hours, equipment availability, services, pricing, promotions, and other information may change.
Information on the website does not create a guarantee or warranty unless expressly stated otherwise.
THIRD-PARTY LINKS AND SERVICES
Our website may contain links to or integrations with third-party services, including Google Maps, social-media platforms, Wix, payment processors, analytics services, and other providers.
KLS Car Wash does not control independent third-party websites and is not responsible for their content, availability, security, terms, or privacy practices.
LIMITATION OF DAMAGES
To the fullest extent permitted by applicable law, KLS Car Wash shall not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from use of the website or services where such damages may lawfully be excluded.
Nothing in these Terms is intended to eliminate a statutory or consumer right that Texas or federal law prohibits us from waiving.
NO GUARANTEE OF RESULTS
Vehicle cleanliness may vary depending upon vehicle condition, type and amount of dirt or contamination, weather, vehicle design, selected wash service, and other factors.
Unless specifically stated otherwise, purchase of a wash does not guarantee removal of every stain, contaminant, insect, mineral deposit, road film, tar, tree sap, oxidation, or other material.
RIGHT TO REFUSE SERVICE
KLS Car Wash reserves the right to refuse or discontinue service when reasonably necessary to protect customers, employees, equipment, property, or operations, including for unsafe vehicles, misuse of equipment, threatening conduct, vandalism, fraud, violation of posted rules, or other inappropriate activity.
PRIVACY POLICY
INFORMATION WE COLLECT
We may collect information voluntarily provided by customers or website visitors, including:
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Name
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Email address
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Telephone number
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Vehicle information
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Questions or messages
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Contact-form submissions
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Membership or transaction information, if applicable
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Other information voluntarily provided to us
Our website and service providers may also automatically receive technical information such as:
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IP address
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Browser type
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Device information
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Operating system
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Pages visited
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Referring pages
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Approximate location information
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Cookie or device identifiers
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Date and time of website activity
HOW WE USE INFORMATION
Information may be used to:
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Respond to inquiries
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Provide customer service
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Operate our website and car wash business
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Process purchases or memberships
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Investigate incidents or claims
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Prevent fraud, theft, abuse, or misuse
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Maintain business records
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Improve our website and services
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Understand website traffic and usage
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Conduct advertising or marketing where permitted
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Comply with legal obligations
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Protect our customers, employees, business, rights, and property
PAYMENTS
When online or electronic payments are offered, payment information may be processed by independent payment processors.
KLS Car Wash may not directly receive or store complete payment-card information when payment information is handled by a third-party payment processor.
COOKIES AND ANALYTICS
Our website may use cookies, analytics tools, pixels, and similar technology to operate the website, remember preferences, measure traffic, understand visitor activity, improve services, and support advertising or marketing.
Visitors may be able to limit certain cookies through their browser or available website privacy settings.
SHARING OF INFORMATION
We may share information with service providers or other parties reasonably necessary to operate our business, including website hosts, payment processors, analytics providers, advertising providers, professional advisers, insurance providers, technology providers, and governmental or law-enforcement authorities when legally required.
We may also disclose information when reasonably necessary to investigate fraud, vandalism, theft, safety incidents, claims, disputes, or other misuse of our property or services.
We do not knowingly sell personal information for monetary consideration.
TEXAS PRIVACY RIGHTS
Depending upon whether particular Texas privacy laws apply to KLS Car Wash and the processing involved, Texas consumers may have rights regarding access, correction, deletion, portability, targeted advertising, sale of personal information, or certain profiling.
Requests concerning personal information may be submitted through our website Contact page.
We may reasonably verify the identity of a person making a request before providing, correcting, or deleting personal information.
The Texas Data Privacy and Security Act requires covered businesses to provide consumers with a reasonably accessible privacy notice containing specified information about data processing and consumer rights.
DATA SECURITY
We use reasonable measures intended to protect information under our control.
However, no website, Internet transmission, electronic storage system, payment system, or computer network can be guaranteed to be completely secure.
DATA RETENTION
Information may be retained for as long as reasonably necessary to provide services, operate the business, process transactions, investigate incidents, maintain business records, resolve disputes, prevent fraud, comply with legal obligations, or protect legitimate business interests.
CHILDREN'S PRIVACY
Our website is intended for a general audience and is not directed toward children under the age of 13.
We do not knowingly seek to collect personal information online from children under 13.
CHANGES TO THESE TERMS
KLS Car Wash may modify these Terms, Conditions & Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable law.
The updated version will be posted on this page with a revised “Last Updated” date.
SEVERABILITY
If any portion of these Terms is determined to be invalid or unenforceable, that portion shall be enforced to the maximum extent permitted by law, and the remaining portions shall remain in effect to the extent legally permissible.
GOVERNING LAW
These Terms shall be governed by the laws of the State of Texas, without regard to conflict-of-law principles, except where applicable law requires otherwise.
CONTACT US
Questions concerning these Terms, our services, or our privacy practices may be submitted through the Contact page at:
KLS Consulting LLC d/b/a KLS Car Wash
Dirty Dawg — Quitman, Texas
Rainmaker — Whitehouse, Texas
Email: Properties.kls@gmail.com